1. What is Pharma Depot? Pharma Depot is a pharmaceutical wholesaler that provides affordable and high-quality generic medicines to pharmacies, clinics, hospitals,. Our mission is to make essential medications accessible and cost-effective for the pharmaceutical industry catering to Filipino healthcare needs.

2. Where is Pharma Depot located? We are located at Stall 4&5 West Phase Bambang St. 1003 Sta. Cruz Manila Our strategic location near hospitals and pharmacies ensures convenient access for our business partners.

3. What are your operating hours? We operate on the following schedule: Monday to Saturday: 8:00 AM – 6:00 PM Sunday: 8:00 AM – 5:00 PM For holiday schedules and updates, please check our Facebook page or contact our hotline.

4. What types of medicines do you sell? We specialize in generic medicines for various medical needs, including: Over-the-Counter (OTC) medicines Prescription medicines (Rx) Food supplements

5. Do you sell branded medicines? No, we focus exclusively on generic medicines to provide high-quality yet cost-effective alternatives to our B2B clients.

6. Do you offer wholesale pricing or bulk discounts? Yes! B2B clients such as pharmacies, clinics, hospitals, are eligible for special pricing and bulk discounts. Steps to avail wholesale pricing: Register as a B2B partner through our website or sales team. Submit your business permit and License to Operate (LTO). Once approved, you will receive access to our wholesale pricing for bulk orders.

7. Does Pharma Depot offer delivery services? Yes! We have a dedicated partnership with epickmeup, ensuring fast and secure deliveries. Our delivery options include: Standard Delivery – Orders are delivered within 24-48 hours. Same-Day Delivery (Pooling) – A cost-effective option where multiple orders are grouped for same-day delivery. Same-Day Delivery (Priority) – A priority service for urgent orders with express handling.

8. How can I order online? Orders can be placed via our website, mobile app, or social media page. Simply select the medicines you need, enter your order details, and complete the payment.

9. What payment methods do you accept? We accept the following payment methods: Cash (for walk-in clients) Bank Transfer (BDO only) Credit Card (minimum of ₱3,000 per transaction, applicable to both walk-in and online orders) GCash We do not offer Cash on Delivery (COD), so all payments must be completed before delivery.

10. Is there a minimum order for delivery? No, we do not have a minimum order requirement. However, delivery fees vary depending on your location.

11. What is your return or refund policy? For safety and health reasons of every end-user, we do not accept returns or refunds for medicines, except in the following cases: You received a damaged item. You received the wrong item. If you encounter any of these issues, please contact us immediately upon receiving your order.

For inquiries, you can contact us through: Hotline: (+63) 9302505320 09478502879 Email: https://pharmadepot.online/ Social Media: Facebook | Instagram

Pharma Depot – Making quality medicines more affordable and accessible for every Filipino!